In 2019, Southwest Airlines was named one of the best workplaces by Glassdoor. The company has now earned this recognition for ten years running. Additionally, the company is renowned for never experiencing a layoff or salary cut since its inception.
What are the takeaways for businesses from Southwest? It is about inspiring employees while maintaining a clear connection between their well-being and the company’s. It strongly demonstrates that they are at the heart of the business.
The writing on the wall is that talent management no longer cuts it. Talent cannot be managed as effectively as it can be engaged. Today, businesses must emphasize talent engagement as it is more than just a modern evolution of human resources. It is the convergence of a new employee-centric culture and a deeper connection between people and their jobs.