‘Worst onboarding experiences’ sounds like a great topic – one that would have lots of fabulous stories. So I asked my readers, expecting the responses to flood in. They didn’t.
I got: “I started a new job, and IT hadn’t set up my computer yet,” and “the new employee’s manager was out sick, and so there was no one to take him to lunch!”
Tragic examples, I’m sure, but also not the fun, shareable stories I hoped for. And I wondered why. Did all companies have smooth onboarding experiences? Has the onboarding problem been solved?
I don’t think so. Here’s what I think is going on. Employees don’t know what to expect from onboarding.
My first job was at a fast-food restaurant. I’m pretty sure my onboarding experience included filling out tax paperwork that I didn’t understand and then watching a video or two on food safety. Then someone trained me how to run a cash register.
To keep reading click here: When onboarding goes bad – and how to fix it
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